Fermer

By making a purchase on our website, you agree to the following payment terms:

1. Accepted Payment Methods: We accept payments by credit card (Visa, MasterCard, American Express), PayPal, and bank transfer.
2. Security: All transactions are secure and encrypted to ensure the protection of your personal information.
3. Order Validation: Your order will be validated and processed once the full payment is received.
4. Payment Delays: For bank transfers, a delay of 3 to 5 business days may be required to confirm the receipt of funds.
5. Billing: A detailed invoice will be provided electronically upon confirmation of payment.
6. Cancellation and Refund: Cancellation requests can be submitted within 24 hours of purchase, subject to our refund conditions.

For any questions regarding payments, please contact our customer service.

Thank you for your purchase and your trust.

Fermer

Delivery Information

We are committed to providing you with a fast and reliable delivery experience. Here is what you need to know:

1. Delivery Times: Our standard delivery times are 3 to 5 business days for Belgium. For international deliveries, please allow 7 to 14 business days.
2. Delivery Fees: Delivery is free for orders over €50. For orders under €50, a flat rate of €5 will be applied.
3. Order Tracking: A tracking number will be provided to you by email once your order has been shipped.
4. Delivery Partners: We work with recognized carriers to ensure the security and punctuality of your deliveries.
5. Order Receipt: Upon receipt, please check the condition of the package in the presence of the delivery person and report any anomalies immediately.
6. Returns and Exchanges: You have 14 days after receipt to return an item that does not suit you.

For more information, please check our FAQ or contact our customer service.